Terms of service

Overview By visiting and purchasing from Trufflewood, you agree to the following terms and conditions. Please read them carefully.

Our Products All products are sold subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes and may vary slightly from the actual product.

Pricing All prices are listed in New Zealand Dollars (NZD) and are inclusive of GST. We reserve the right to change prices at any time without notice.

Orders & Payment By placing an order, you confirm that the payment information provided is accurate and that you are authorised to use the payment method. We reserve the right to cancel or refuse any order at our discretion.

Shipping Orders are dispatched within 1–3 business days. Please refer to our Shipping Policy for full details on rates and delivery times.

Returns & Refunds Please refer to our Refund Policy for full details on returns and refunds.

Food Products Our products are food items. Please check ingredient information carefully if you have any allergies or dietary requirements. We are not liable for any adverse reactions resulting from failure to check product information.

Privacy Your personal information is handled in accordance with our Privacy Policy and the New Zealand Privacy Act 2020.

Contact For any questions regarding these terms, please contact us through our website.